system-design-concepts
How I Built a Decision-Tree Based Help and Support System
80% OF USER PROBLEMS ARE REPEATED PATTERNS. SO WHY ARE WE SOLVING THEM MANUALLY EVERY TIME? If you’ve ever built a help and support system, you’ve probably don...
1 article about trees
80% OF USER PROBLEMS ARE REPEATED PATTERNS. SO WHY ARE WE SOLVING THEM MANUALLY EVERY TIME? If you’ve ever built a help and support system, you’ve probably don...